1. Introduction
This Privacy Policy explains how Eng Majed Inc. collects, uses, discloses, and safeguards your personal information when you visit our website at www.engmajed.lat, communicate with us by email or telephone, or engage our computer systems design and integration services. Eng Majed Inc., led by developer Eng Majed and headquartered at 904-40 Carabob Court, Toronto, Ontario, M1T 3N3, Canada, is committed to protecting the privacy of individuals who interact with our organization.
By accessing our website or using our services, you acknowledge that you have read and understood the practices described in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our website and services immediately.
2. Information We Collect
2.1 Information You Provide Directly
We collect personal information that you voluntarily provide to us when you contact us, request information about our services, or engage in a business relationship with Eng Majed Inc. This may include the following categories of data:
- Contact Information: Your full name, email address, telephone number, mailing address, and company affiliation.
- Project Information: Details about your computer systems, infrastructure requirements, technical specifications, and business objectives that you share with us during consultation or project planning.
- Communication Records: The content of emails, phone calls, and other correspondence exchanged between you and Eng Majed Inc., including attachments and metadata associated with those communications.
- Business Documentation: Contracts, proposals, statements of work, invoices, and other documents related to the provision of our services.
2.2 Information Collected Automatically
When you access our website, certain information is collected automatically through standard web technologies. This information does not directly identify you but may be linked to other data we hold about you. The automatically collected information includes:
- Log Data: Your Internet Protocol (IP) address, browser type and version, operating system, referring and exit URLs, date and time stamps, and pages visited on our website.
- Device Information: Information about the device you use to access our website, including hardware model, screen resolution, and language settings.
- Usage Data: Patterns of navigation through our website, time spent on individual pages, links clicked, and interactions with website elements.
- Cookies and Similar Technologies: Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand how visitors engage with our content. You can control cookie preferences through your browser settings.
2.3 Information from Third Parties
We may receive information about you from third-party sources, including business partners, professional networking platforms, publicly available databases, and referral sources. We treat this information in accordance with this Privacy Policy and any additional restrictions imposed by the source of the data.
3. How We Use Your Information
Eng Majed Inc. uses the personal information we collect for the following purposes:
- Service Delivery: To provide our computer systems design, integration, consulting, and related professional services as contracted. This includes designing system architectures, deploying infrastructure, providing technical support, and fulfilling our contractual obligations to clients.
- Communication: To respond to your inquiries, provide information about our services, send administrative communications related to ongoing projects, and notify you of changes to our policies or terms.
- Business Operations: To manage client accounts, process payments, issue invoices, maintain business records, and perform internal administrative functions necessary for the operation of Eng Majed Inc.
- Improvement and Analytics: To analyze website usage patterns, evaluate the effectiveness of our services, identify areas for improvement, and develop new offerings that meet the evolving needs of our clients.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests. This includes maintaining records as required by Canadian federal and provincial legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
- Security: To protect the rights, property, and safety of Eng Majed Inc., our clients, and the public. This includes detecting, preventing, and responding to fraud, unauthorized access, and other illegal activities.
- Marketing: With your consent where required by law, to send you information about our services, industry insights, and company updates that we believe may be of interest to you. You may opt out of marketing communications at any time.
4. Legal Basis for Processing
For individuals located in jurisdictions that require a lawful basis for processing personal data, Eng Majed Inc. relies on the following legal grounds:
- Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: Processing is necessary for our legitimate business interests or those of a third party, provided those interests are not overridden by your data protection rights. Our legitimate interests include operating and improving our business, providing client services, and ensuring the security of our systems.
- Consent: Processing is based on your explicit consent, which you may withdraw at any time by contacting us using the details provided in Section 14.
- Legal Obligation: Processing is necessary to comply with a legal obligation to which Eng Majed Inc. is subject.
5. How We Share Your Information
Eng Majed Inc. does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:
- Service Providers: We engage trusted third-party service providers who perform functions on our behalf, such as website hosting, data storage, email delivery, analytics, payment processing, and IT support. These providers are contractually bound to protect your data and may only use it for the specific purposes for which it was disclosed.
- Professional Advisors: We may share information with our legal counsel, accountants, auditors, and other professional advisors as necessary for the operation of our business and compliance with legal obligations.
- Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of that transaction. You will be notified of any such change in ownership or control of your personal data.
- Legal Requirements: We may disclose your information if required to do so by law, court order, subpoena, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
6. Data Retention
Eng Majed Inc. retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The specific retention period depends on the nature of the information and the context in which it was collected. Criteria used to determine retention periods include:
- The duration of our business relationship with you and the period during which we provide services to you.
- Whether there is a legal obligation to retain the information, such as for tax, accounting, or regulatory purposes.
- Whether retention is advisable in light of our legal position, including applicable statutes of limitations, litigation, or regulatory investigations.
- Industry standards and best practices for records management within the Professional, Scientific, and Technical Services sector.
When personal information is no longer required, we will securely delete or anonymize it in accordance with our data disposal procedures.
7. Data Security
Eng Majed Inc. implements and maintains technical, administrative, and physical safeguards designed to protect the confidentiality, integrity, and availability of your personal information. These measures include:
- Encryption of data in transit using Transport Layer Security (TLS) protocols.
- Encryption of data at rest using industry-standard encryption algorithms.
- Secure access controls including multi-factor authentication, role-based permissions, and the principle of least privilege.
- Regular security assessments, vulnerability scanning, and penetration testing conducted by qualified cybersecurity professionals.
- Employee training on data protection practices, confidentiality obligations, and incident response procedures.
- Network security measures including firewalls, intrusion detection and prevention systems (IDS/IPS), and continuous monitoring.
- Physical security controls at all facilities where data is stored or processed.
- Business continuity and disaster recovery plans to ensure data availability in the event of system failure or natural disaster.
While we strive to protect your personal information using commercially reasonable means, no method of electronic storage or transmission over the internet is 100% secure. Eng Majed Inc. cannot guarantee absolute security of your data. In the event of a data breach that compromises your personal information, we will notify you and relevant regulatory authorities as required by applicable law.
8. Your Rights and Choices
Depending on your jurisdiction of residence, you may have the following rights regarding your personal information:
8.1 Access and Portability
You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used, and machine-readable format. You may also request that we transmit your data directly to another organization where technically feasible.
8.2 Rectification
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you. We will promptly update our records upon verifying the accuracy of the corrected information.
8.3 Erasure
You have the right to request the deletion of your personal information under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, when you withdraw consent, or when the data has been processed unlawfully.
8.4 Restriction of Processing
You have the right to request that we restrict the processing of your personal information in certain situations, such as when you contest the accuracy of the data or object to the processing.
8.5 Objection to Processing
You have the right to object to the processing of your personal information based on our legitimate interests or for direct marketing purposes. We will cease processing your data for those purposes unless we demonstrate compelling legitimate grounds that override your interests.
8.6 Withdrawal of Consent
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
8.7 Complaint to a Supervisory Authority
You have the right to lodge a complaint with a relevant data protection supervisory authority if you believe that our processing of your personal information violates applicable data protection laws. In Canada, the Office of the Privacy Commissioner of Canada (OPC) oversees compliance with PIPEDA.
To exercise any of these rights, please contact us using the information provided in Section 14. We will respond to your request within the timeframes required by applicable law, typically within 30 days, and may require verification of your identity before processing your request.
9. Cookies and Tracking Technologies
Our website may use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activity. Cookies are small text files placed on your device when you visit a website. They help us remember your preferences, understand how you interact with our content, and improve your overall experience.
Types of cookies that may be used on our website include:
- Essential Cookies: Necessary for the basic functioning of the website, such as navigation and access to secure areas. These cookies do not require consent under most privacy regulations.
- Analytics Cookies: Used to collect information about how visitors use our website, including which pages are visited most frequently and whether users encounter errors. This data helps us improve website performance and content relevance.
- Functional Cookies: Allow the website to remember choices you make and provide enhanced, personalized features.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our website.
10. Children's Privacy
Eng Majed Inc. does not knowingly collect, use, or disclose personal information from children under the age of 13. Our website and services are directed at businesses and adult professionals in the computer systems design and technical services industry. If we become aware that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take immediate steps to delete that information from our records. If you believe a child under 13 has provided us with personal information, please contact us using the details in Section 14.
11. International Data Transfers
Eng Majed Inc. is headquartered in Toronto, Ontario, Canada, and our primary data processing activities occur within Canada. However, we may engage service providers located in other jurisdictions, including the United States and countries within the European Economic Area. When we transfer personal information across international borders, we implement appropriate safeguards to ensure that your data receives an adequate level of protection in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include Standard Contractual Clauses approved by relevant regulatory authorities, data processing agreements with binding contractual commitments, and verification that the recipient jurisdiction has been deemed to provide adequate data protection.
12. Links to Third-Party Websites
Our website may contain links to websites, applications, or services operated by third parties. This Privacy Policy does not apply to any third-party website or service. Eng Majed Inc. is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit before providing your personal information.
13. Changes to This Privacy Policy
Eng Majed Inc. reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes may be made to reflect updates to our data practices, changes in applicable law, or developments in technology and industry standards. When we make material changes, we will update the Effective Date at the top of this page and post a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website or services after any modifications to this policy constitutes your acknowledgment and acceptance of the updated terms.
14. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below. We are committed to working with you to resolve any privacy concerns fairly and transparently.
Eng Majed Inc.
Attn: Privacy Officer / Eng Majed, Developer
904-40 Carabob Court
Toronto, Ontario M1T 3N3
Canada
Email: help@engmajed.lat
Phone: +1 (930) 999-5132
Website: www.engmajed.lat
15. Industry Context
As a firm operating within the Professional, Scientific, and Technical Services sector, specifically in Computer Systems Design and Related Services and Computer Integrated Systems Design, Eng Majed Inc. handles technical data, system specifications, and client infrastructure information as part of our core service delivery. The protection of such data is not only a legal obligation but a professional imperative. Our data protection practices are informed by the standards and expectations of our industry, including the confidentiality requirements inherent in consulting engagements where clients entrust us with sensitive information about their technology environments, business processes, and strategic plans.
Related industries within our sector include Accounting, Tax Preparation, Bookkeeping, and Payroll Services; Advertising, Public Relations, and Related Services; Architectural, Engineering, and Related Services; Legal Services; Management, Scientific, and Technical Consulting Services; Other Professional, Scientific, and Technical Services; Scientific Research and Development Services; and Specialized Design Services. Eng Majed Inc. is proud to serve clients across this diverse professional landscape with the highest standards of privacy and data stewardship.